If you’re not completely happy with our service, we’d like to hear about it – that way, we can do something to put it right.

Chaabi Bank has its customers at high esteem and strives to make sure they get the best possible service. However sometimes, we don’t get things right first time.

When that happens, we always encourage you to tell us about your complaint, so that we can serve you better.

We want to:

  • make it easy for you to tell us about your complaint
  • give your complaint the attention it deserves
  • resolve your complaint fairly without delay
  • make sure you are satisfied with how your complaint was resolved

Please use the contact form to tell us about your complaint or if you have any remarks or questions.

To the contact form